Originally Posted by vital49
Did you get a voucher or something? It'* best to have his offer in writing.
Pizza joints go through managers like water. Trust me. I used to work at one all throughout high school and some of college.
They use them up until they run dry, then throw them to the curb. Or, it'* just not worth the money... at all.
I'm glad that manager came through and did the right thing to you. I have to say the post I made last night was just after having a really rough shift and just getting home. Didn't mean to offend anyone or jump down throats, it'* just hard to understand how truely stressful the job can be on the other side. Am I justifying being late? Absolutely not. there are just extenuating circumstances at times that can't be avoided. The way you handled it was totally acceptable, it just made me think of some customers who can go totally over the top and no matter what you do you can't make it right with them. In customer service situations, never do i say any of the things that I put on that list. Those were more things that run through my head when I get extremely stressed out on the bad days. We all have these thoughts, no matter WHAT job you work for. I have the upmost respect for the customer and have gone out of my way to make things right.