Mixed reviews on Discount Tire
Had a on flat the Bonneville yesterday. The Michelins on the Bonneville had over 80k miles on them, they were very tired and it was over 104 degrees outside, not good weather for old tires with little tread left.
Decided to get qty 4 new Michelins. Checked TireRack, COSTCO and Discount Tire. Discount Tire had the best price, had the tires in stock, and allowed me to complete the transaction, including setting a appointment on-line. The only thing they didn't allow was payment on-line. I declined the hazard warranty.
Arrived at Discount Tire 15 minutes early and met with the Service Writer. He didn't seem to care I did the transaction on line, and wanted me to look at other tires. I did not bite. He then went on his computer and told me to sign the credit card machine (electronic). I glanced down and it showed $100 more than than what I agreed to on-line. I balked.
The Service Writer first said it was $100 more because I had two rebates, totaling $100. I said bull crap. He then said, it was the hazard warranty I had agreed to. I said bull crap again. The Service Writer had to right the transaction up again, low and behold it matched the transaction price I did agreed to on line.
While the tires were being mounted, I looked at both rebate forms. Both were expired forms. I went to the desk, told the Service Writer and they produced current rebate forms.
I like the tires and the price at Discount Tire I like that they only sell tires, no other services. I like you can view the tire inventory at each store on-line.
I do not like that, apparently, the Service Writers have a motivation to charge more than agreed to. What happened to me didn't seem like an oversight or a mistake. I should note that was the second time I had received a expired rebate form from Discount Tire. I was unable to get the rebate the first time because of the expired form.
2001 Bonneville SSEi, 219,000 miles.
Whats in my driveway:
1998 Chevy S10 4x4 ZR2, 1999 Olds Bravada, 2001 Pontiac Bonneville SSEi, 2007 Ford F-350 regular cab 2WD, 2008 BMW 335i coupe (Wife'* replacement for her Bonneville). The Bonneville is my favorite of all the cars in the driveway.