I deleted normal.dot....but it still does not work!!! Is it a problem with the registry keys!? Normal.dot is gone, but I open word, it opens fast now, but when I try to open a .doc file, nothing happens for at leats 30 seconds, then it says "Word needs a converter to display this file correctly. this feature is not installed, would you like to install it now?" I click yes, then the program does not respond and I have to 'End Now." This is so damn frustrating. It'* the same problem I've been having.
try to make a new normal.dot or download one from microsoft. I think that is what we did with our old computer and word.
Opening/Closing Word Problems
If you ever experience any problems with Word Opening or Closing, be sure to keep this article handy! It'* got a list of solutions and explanations about various possible causes to your problems and how to get things rolling again.