Originally Posted by K-OtiK
just to add my .02 once again before adding them to any list...i have bought 4 different scoops from these guys and always got a good product pretty quickly...I do on the other hand understand that these guys should do something about this, that is very un-business like
I will agree with you, the hood seemed to be a good hood. But, customer support is where the problem is. I also found there to be 11 neutral feedbacks, mainly refering to very slow shipping, and very poor or no support at all. This seems to be a on going problem with them. They simply do not stand behind there product. Something else I noticed is shipping was listed as $40 on the site, but if you went threw a check out it was $20. But if you go on Ebay it'* $45. This was all for the same product. I tried to keep an open mind on this. I gave them several chances to make it right. I said all I wanted was the hood. They wont even respond to that.