Ugh, that is just utterly scary!
But did you hear what the guy said about how much it costs for the upgraded option to delete the info is? $500. What does this remind you of? It makes me think that these copier companies are aware of the risks when these copiers are sold elsewhere, but don't care. They want the money. It also mirrors the Anti-Virus, and Malware industry. Do you think its really hackers making trojans? It'* probably the AV software makers that create the malicious software just to stay in business.
As the old saying goes, best way to catch a thief is to think like a thief.
Most software companies hire "hackers" to test their own networks.
1997 Pontiac Bonneville SEi-SCRAPYARD
2000 Chevrolet Blazer LT 4X4 4.3L
2002 Chevrolet *-10 LS Ext Cab 4X4 5.7 V8