lol. in theory that is a good idea but in reality asking a company with less than a 10% customer satisfaction rate to replace a dish because of poor service would probably neve rhappen in reality. the only reason why they stay in business is because A.) They force you to sign a 2 year contract before you get service. B.) They are satellite internet which means to even get that in the first place means that there'* nothing else available in your area. (not even cable TV.) You pretty much get stuck with them.