IDK if this applies, but this is from their site:
When you order foreign currency online, over the phone or at one of our banking centers, the exchange rate we offer is, in effect, a rate quotation. You may accept or decline our rate quotation. If you accept our quotation, you have entered into a final and binding transaction.
I didn't order foreign currency though. I exchanged foreign for USD. She did ask if $474.xx was ok, so I feel like they're going to screw me by saying "You agreed, it'* final."
They converted wrong though IMO. If I am wrong someone please tell me!!
Going by what SHE SAID, a rate of .94, how did I end up with less? (rhetorical question)