I'm looking for help from the veteran eBay-ers here... I am quite experienced myself, but got completely burned on a purchase for the first time. Here'* the run-down:
Dec. 14, 2004 - Won auction for PS2 game from established seller, paid with Paypal. This was intended to be a Christmas gift.
Dec. 23, 2004 - Received the wrong item... same game but for the Nintendo Gamecube and not the PS2. Very disappointed since this now meant a late Christmas gift. E-mailed the seller who apologized and asked that I ship the same back, and the right one would be sent along with reimbursement for the return shipping charge. I did so.
A couple weeks passed and I didn't hear/receive anything back from the seller. Sent multiple e-mails and finally got 1-line response that said "sorry about the wait, your game is on its way". I was getting suspicious by now.
Jan. 25, 2005 - Filed a dispute with Paypal for not receiving an item that was paid for. I tried to file a dispute with eBay, but they kicked me back to Paypal since that'* how the item was paid for. Plus it was less than $25 so I don't think eBay could have helped. I was hoping that this would convince the seller to get going.
While Paypal awaited the seller'* response to my complaint, I tried to post negative feedback and noticed that the seller became a non-registered user on eBay and all the e-mails I continued sending started bouncing back. I called the seller'* phone number (from a previously saved e-mail) but always got a machine and no response to messages.
February 21, 2005 - Finally got a response from Paypal (the seller was only supposed to have 10 days to respond, but it took 26 days for some reason?)... they didn't respond to the inquiry, so the dispute is ruled in my favor. But unfortunately Paypal says they were "unable to retrieve any funds from the seller'* account" in order to refund my payment. And the payment was made from a Paypal balance and not a credit card, so I can't dispute it there either.
Does anyone have suggestions on what else to try, or am I totally screwed?