Lounge For casual talk about things unrelated to General Motors. In other words, off-topic stuff. And anything else that does not fit Section Description.

now this is customer service...

Thread Tools
 
Old 08-28-2007, 01:39 AM
  #1  
Junior Member
Thread Starter
 
Custom88's Avatar
 
Join Date: Aug 2002
Posts: 0
Likes: 0
Received 0 Likes on 0 Posts
Custom88 is on a distinguished road
Default now this is customer service...

I had At&T last year when I was living at a different apartment complex. Out of the blue I recieve a letter from AT%T and in the letter is a check. The letter stated that the representative from At&tT discovered that I was overcharged for the year I had them for service and issued me a check for $75 in compensation. I was completely stunned that they offered that refund like that. Usually a company will take the money and run!
Old 08-28-2007, 01:43 AM
  #2  
Senior Member
Certified Car Nut
 
BonneMeMN's Avatar
 
Join Date: Jun 2003
Posts: 15,928
Likes: 0
Received 1 Like on 1 Post
BonneMeMN is on a distinguished road
Default

State farm did that for me too this year, now if I could only find the cheque...
Old 08-28-2007, 02:07 AM
  #3  
Senior Member
Posts like a Corvette
 
xDRx's Avatar
 
Join Date: Mar 2007
Location: Machesney Park, Illinois Ride:_1993_Bonneville_SSEi got boost?
Posts: 1,388
Likes: 0
Received 0 Likes on 0 Posts
xDRx is on a distinguished road
Default

Kinda unrelated but my bank returned my $31 overdraft fee for me. When I overdrafted by 2 cents They charge u the overdraft when your a dollar in the hole. I was -$1.02

Nice of 'em. Will go to my new gauge cluster!
Old 08-28-2007, 03:41 AM
  #4  
Senior Member
Posts like a Corvette
 
DarkShadow's Avatar
 
Join Date: Jun 2005
Location: Berkeley, IL
Posts: 1,596
Likes: 0
Received 0 Likes on 0 Posts
DarkShadow is on a distinguished road
Default

hmmm... In the last couple months just for being a customer for 2 years, Nextel has given me at least $200 in bill credits and they lowered the price for my plan and included more crap into it too...

God I love this carrier.
Old 08-28-2007, 09:57 AM
  #5  
Senior Member
True Car Nut
 
sonoma_zr2's Avatar
 
Join Date: Jan 2005
Location: Montevideo, MN MWBF '05, '06, '07 WCBF '06 '07 survivor
Posts: 3,882
Likes: 0
Received 0 Likes on 0 Posts
sonoma_zr2 is on a distinguished road
Default

State Farm sent me 3 checks this year, but it doesn't even come close to evening out Excel Energy tacking on 50 per bill, just for the hell of it. It is an actual line item in the bill "Fuel Resource Surcharge".
Old 08-28-2007, 09:43 PM
  #6  
Senior Member
Posts like a Camaro
 
1995BvSSE's Avatar
 
Join Date: Nov 2002
Posts: 1,109
Likes: 0
Received 0 Likes on 0 Posts
1995BvSSE is on a distinguished road
Default Re: now this is customer service...

If AT&T ever does anything noteworthy, it'* probably to avoid a class action lawsuit of some sort. They probably realized that the overcharging was illegal and they were going to get caught by the attorney general.
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
erniesfishing
General GM Chat
10
10-02-2014 08:30 PM
jdmalone
GMC/Chevrolet Truck/SUV
15
05-15-2014 03:43 PM
sonoma_zr2
Lounge
1
09-15-2005 04:12 PM
Rogue
General GM Chat
25
02-21-2005 01:34 AM



Quick Reply: now this is customer service...



All times are GMT -4. The time now is 02:34 PM.