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Old 01-13-2008, 05:07 PM   #1
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Default Poor communication from DHP

I have been trying to get a custom PCM for my '96 and I decided to first speak with Digital Horsepower Inc. to see if they could make a PCM that will work for my car. On the website it specifically says "In the event you did not see a service for your vehicle place any inquiries to sales@digitalhorsepowerinc.com.", so I did.

The first time I got a response and they asked for my VIN #. I sent it to them. They replied and said it must have been written incorrectly, and to send it again. I sent it again and got no response.

I emailed them again, with no reponse at all. A month later, I emailed them with no response at all.

Even if they can't do it, it would be nice of them to tell me rather then ignore me as I try and give them my business. If this in any way represents thier customer service I would stay away...

Long story short I've sent all my information to Sinister Performance to see what they can do. Has anyone else been successful in getting a PCM for the '96 made with similar features to that of the Intense or ZZP PCM for the 97+ Bonne'*?

1996 Pontiac Bonneville SSEi - 190, 000KM - L67 3800 - 2.93 Final Gear Ratio - Rebuilt 4T60-HD w/transgo shift kit, 3.4" ZZP MPS, Oversized tensioner, NGK TR6'* @0.55", Belden Premiums, Magnaflow F-Body Muffler, Magnaflow Hi-Flow Cat. & resonator delete, CAI W/K&N RX-4750, Drilled 180 T-stat, Aeroforce Scan Gauge, Pioneer DEH-P7800MP, MTX Thunder Dome TDX6902 6x9'* on Rear Deck. MB Quart 6.5 up front. MTX 12" Sledgehammer w/custom ported box, 35% Tint all the way around.
1989 Pontiac Bonneville SSE - 222, 000KM - LN3 3800 - 2.97 Final Gear Ratio - RETIRED
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Old 01-13-2008, 10:56 PM   #2
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I've had pretty good luck with tuning it myself with the DHP Power Tuner(now discontinued). As far as customer service goes, its very inconsistent. It was fast and right on for me, but for others is was slow and irritating.
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