Mine was broken between the time the previous owner traded in the car and the time two days later when I swung the deal to purchase it; some gorilla at the dealership broke it. They put a new one in right away and I've been careful with it ever since.
I've also broken the tooth off the console lid latch, and got a replacement right away, but I never installed it since the cover stays closed okay anyway. I'll probably put the new lid liner in (the part on which the latch tooth is attached) when I sell the car.
-- Andy Green