ImportZX screwed me
#1
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ImportZX screwed me
I'm not saying dont order form them, but I will say this, buyer beware. I ordered a hood scoop form them about 3 weeks ago. I showed up real fast, in less then a week. I opened it up and found this.
So I sent Email telling them it'* broke. I got this back.
So I thought, cool, I send it back, they send me a new one. One week passes, I send Email asking if it'* been sent again. No reply. I wait another week. I ask where is it? Enough time has passed, I want a new hood or a full refund please. I get this.
I paid $160, they refund $120. I'm sorry, but I dont feel I should have to be stiffed for the shipping on a item I didn't get. I understand they had to pay that shipping, but they can work that out with FedEx. The customer should not be stiffed for that cost. I got no reply as to why it wasn't shipped. Right now I'm rather upset with how this went down. am I in my right to demand a full refund, or shoudl I just roll over and eat the shipping?
So I sent Email telling them it'* broke. I got this back.
Call fedex scoop demaged and they pick up from you free and I can send next.
----------------------------------------------------------------
Original Payment Details
----------------------------------------------------------------
* Seller: ImportZX
* Seller'* Email: importzxx@hotmail.com
* Original Transaction Date: Apr. 2, 2008
* Original Transaction Amount: $160.00 USD
* Original Transaction ID: ***
----------------------------------------------------------------
Refund Details
----------------------------------------------------------------
* Refund Amount: $120.00 USD
* Refund Transaction ID: ***
Original Payment Details
----------------------------------------------------------------
* Seller: ImportZX
* Seller'* Email: importzxx@hotmail.com
* Original Transaction Date: Apr. 2, 2008
* Original Transaction Amount: $160.00 USD
* Original Transaction ID: ***
----------------------------------------------------------------
Refund Details
----------------------------------------------------------------
* Refund Amount: $120.00 USD
* Refund Transaction ID: ***
#2
You are absolutely within your rights to DEMAND a full refund. It'* up to THEM to recover any damages from FedEx.
If you paid with a credit card, call your company and file a dispute.
If you paid with a credit card, call your company and file a dispute.
#3
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Originally Posted by GonneVille
You are absolutely within your rights to DEMAND a full refund. It'* up to THEM to recover any damages from FedEx.
If you paid with a credit card, call your company and file a dispute.
If you paid with a credit card, call your company and file a dispute.
#4
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I understand where you're coming from but I have bought 4 scoops from them and I haven't had a problem what so ever, but you're deffinately in the right on this one
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Originally Posted by K-OtiK
I understand where you're coming from but I have bought 4 scoops from them and I haven't had a problem what so ever, but you're deffinately in the right on this one
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