Did you hook up the air lines? Did you check for a crimped or blocked airline? If yes to both and no problems found, you may have gotten a bum shock.

ill check it tomorrow. How should i go about seeing if theres a crimped or blocked line? And is there a special procedure i should follow when connecting and disconnecting the air line from the shock? Like when the car is off, should i just jack the car up, take the wheel off and then what? Sorry, this is all new to me and i jsut want to fix this problem. THANKS AGAIN

If you can get to the compressor side of the line and disconnect, then blow through the line once it'* disconnected from the shock. You can also check the entire length of the line and see if its crimped or cut. You can also use some soapy water in a squirt gun and squirt the entire length of the line when the car is on, to see if you see any bubbles on the line. That would indicate a hole and it surprisingly doesn't take much of a leak to keep the shock from inflating.

hmmm, but the shock seems inflated when the car is off. i can compress and decompress it by hand while its off. The otherside, it takes a little more effort. So the side thats easier to compress/decompress by hand, do u think a line may be crimped or blocked?

Yes. Both shocks should be about equal in length, height and ability to compress or decompress.

so shouldi be able to move the shock up and down w my bare hands? ? Also, when the car is running upon start up it i hear the ELC shortly after and it runs for about 4 secs, as if the shocks r filling w air. But even if they r crimped or blocked, will it still do the same thing that its doing right now?

that is what has me confused. From my thinking, you shouldn't be able to move the shock at all if they are mounted properly. Being able to compress the shock also means you would be moving the wheel itself up if the car is jacked. If you don't even have the car jacked up, you would have to be raising and lowering the entire weight of the car with your hands. Unless you are a very strong guy, I don't see how it'* possible (though I haven't tried it myself).

yeah thats what i thought as well. im not sure. maybe i have a bum shock?

ok here is my fenderwell at the top. U can see where the shock looks like it just fell to the bottom of the control arm and now the strut part or whatever is now exposed. This is what i mean. Ive driven it like this and all i hear is clunk sounds from the inside of the trunk. Like its coming from the shock mounts. If i reach into the fenderwell i can actually grab the thicker part of the shock and lift it all the way up to the shock mount and now this strut part or whatever wont be exposed. Then when i go to drive it again, it looks just the way it is in the picture above. Any suggestions? Im sorry im having trouble w all of this. I APPRECIATE EVERYONES HELP!!!

ok well i thought maybe if i put some air in it this would work, it did. These shocks came w an air kit and i hooked it up and just manually filled the shocks w air using a regular pump. It says minimum 25psi and i have it up to about 35psi. It sits a little higher but it seems to work. im going to take it out for a test drive and see what happens. Im also gonna hook up the reg air lines.Maybe these shocks jsut needed a little air?