Meineke almost killed me. No apology.
Need your help.
I visited the Meineke(Parma, 5284 Ridge Rd, Ohio) in cleveland and ask the wheel alignment job.
It was little bit weird after the wheel alignment, but I trusted the mechanic he said the tire was adjusting. then, I went to Cincinatti. It was 5 hours drive to cincinatti.
There was a big heavy rain while I was driving. I reallized that the wheel alignment was seriously wrong. I was almost killed several times on the middle of the strange highway. My car was driving like zig-zag and it slipped and spinned. That'* was the most dangerous driving in my life.
Arriving cincinatti, I went to the other Meineke and ask check the wheel alignment again. They said it was totally wrong as I suspected.
Here is the specific data.
Actual -0.07, 2.81, 0.01, 6.99, 6.92
Before -1.13, 2.81, 0.75, 8.05, 6.92
Specfied range -0.3~0.7, 2.5~3.5, -0.1~0.1
Actual -0.04, 3.25, 0.01, 2.18, 2.15
Before-0.19, 3.25, 0.87, 2.33, 2.15
Specified range -0.30~0.70 2.5~3.5, -0.1~0.1
Actual -0.06, 0.14
Speficied Range -0.8~0.2, -0.05~0.15
Actual -0.37, -0.00
Before -0.54, -2.22
Specified Range -0.8~0.2, -0.05~0.15
rear Actual 0.32, 0.14, 0.07
Before 0.57, -3.54, 0.45
I am pretty upset and went to the Meineke in Cleveland(5284 Ridge Rd, Parma, Ohio).
I just wanted money back that I paid one week ago and some tire job because the tires are totally worned due to the bad alignment.
The manager, Mark, however, said he is "NOT RESPONSIBLE" for the wrong wheel alignment. He added, the machine is used one and I was the second customer. They found the machine was wrong and stopped doing wheel alignment job after me.
It'* ridiculous though, because they should have informed me the alignment job was wrong as soon as they find but they didn't even let me know.
That'* why I went to Cincinatti and was almost killed on the middle of the road.
Where do I complain? How can I do?
I'll do anything I can do. Those kind of mechanic should not be allowed to work anymore.