Originally Posted by willwren
Have you threatened to file a case against them in court? They really don't want to send an attorney somewhere to defend them. It'* cheaper to repair the car.
There is a provision in the contract that I agree that any arbitration resulting from a dispute will be handled by the BBB, in any case this is the Colorado BBB because this is where the warranty company is located.
My main obstacle is this: The warranty contract states that the emissions system is not covered for replacement/repair. There is also a provision that states:
E. WHAT IS NOT COVERED
1. MECHANICAL BREAKDOWN OR FAILURE:
n. Of a covered part damaged by a non-covered part, or of a non-covered part damaged by a covered part
So even if I can prove that the EGR system and Catalytic Converter were functioning normally, and just the UIM failed, in essence it was the heat generated by the EGR stovepipe that caused it. I don't think I could win, no matter what spin I try. I'm trying to take the position that the intake failed because of the lack of resistance to this heat, i.e. a poor choice of material for the engineers to choose, but it doesn't change the fact that it'* was the heat eminating from the EGR system. Any suggestions?