I would recommend you do the following:
(1) File a written (letter) complaint with the IL attorney general. Address is:
Attorney General Lisa Madigan
Chicago Main Office
100 West Randolph Street
Chicago, IL 60601
(2) File a written (letter) complaint with the Attny General of the state you live in.
(3) If you purchased via the Internet, file a complaint (online) with the Internet Crime Complaint Center,
(4) If you paid via postal mail, file a written (letter) complaint with the U.*. Postal Inspection Service,
There are several websites associated with this company, and they are physically located in the Chicago area. There is a lot of fraud in that region.
Send me a PM if you want......